Privacy Policy

1. Confidentiality and Professional Ethics

As licensed mental health professionals, we are committed to maintaining your privacy and the confidentiality of your information in accordance with professional ethics and federal privacy laws, including the Health Insurance Portability and Accountability Act (HIPAA), where applicable.
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Any information shared with us through this website or in the course of treatment is handled in a manner consistent with our legal and ethical responsibilities as a healthcare provider.

2. Protected Health Information (PHI)

Under HIPAA, certain information you provide may be considered Protected Health Information (PHI). PHI includes health-related data that can identify you, such as:

• Medical history
• Mental health symptoms or diagnoses
• Treatment plans or session content
• Contact details submitted through forms on this website

This information is handled with the highest degree of privacy and security and is only accessed or shared as required for treatment, payment, or healthcare operations—or as permitted or required by law.

3. Information We Collect

We may collect:

• PERSONAL INFORMATION: Your name, email address, phone number, or other details you voluntarily submit via contact forms, appointment scheduling, or newsletters.
• PROTECTED HEALTH INFORMATION (PHI): Any health-related information submitted through secure forms or portals.
• USAGE DATA: Non-identifying information automatically collected via cookies or similar technologies (e.g., IP address, browser type, pages visited), used for website performance and analytics.

We do not collect PHI unless you voluntarily provide it through secure channels.

4. How We Use Your Information

We may use your information to:

• Respond to appointment requests or inquiries
• Provide services or communicate about your care
• Improve the functionality of our website
• Send updates or newsletters (only with your explicit consent)

We do not sell, rent, or share your personal or health information for marketing purposes without your written authorization.

5. Cookies and Tracking Technologies

Our website may use cookies to analyze site performance and enhance your experience. These do not collect PHI. You may adjust your browser settings to disable cookies if preferred.

6. Third-Party Services and Business Associates

We may use trusted third-party services to assist with scheduling, forms, data storage, or analytics. These vendors are required to sign Business Associate Agreements (BAAs) and comply with HIPAA when handling PHI on our behalf.
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We only use HIPAA-compliant platforms for collecting or storing any PHI (e.g., contact forms or telehealth tools).

7. Data Security

We implement administrative, technical, and physical safeguards to protect your information from unauthorized access, use, or disclosure. These include:

• Encrypted data transmission over HTTPS
• Secure access controls
• HIPAA-compliant third-party tools

However, no online method is 100% secure. If you are uncomfortable submitting personal or health information through this website, please contact us by phone.

8. Your Rights Under HIPAA

You have the right to:

• Access, correct, or request deletion of your health information
• Request restrictions on how your information is used
• Receive confidential communications through your preferred methods
• File a complaint if you believe your rights have been violated

To exercise any of these rights or to ask questions, please contact us at: luke@integratuscounseling.com

9. Changes to This Policy

We may update this policy periodically to reflect changes in laws, regulations, or website practices. The revised version will be posted on this page with an updated effective date.

We may update this policy periodically to reflect changes in laws, regulations, or website practices. The revised version will be posted on this page with an updated effective date.

10. Contact Us

If you have questions or concerns about this Privacy Policy or how your information is handled, please contact us:

210-943-6408
luke@integratuscounseling.com
https://www.integratuscounseling.com/